Frequently Asked Questions


 

WHAT IS THE BEST TIME TO TRAVEL TO UGANDA?

IS A MASTER CARD ACCEPTABLE IN UGANDA?

Traveling with a visa debit card is always advisable because there are few places in Uganda where they can accept master cards. To avoid inconveniences, please travel with a visa debit card.

HOW CAN I PAY FOR MY SAFARI (TOUR)?

When you confirm a tour/travel itinerary with us, we request you to make a 40% down payment for catering for essential bookings. However, clients must complete the gorilla permit payments in full at the time of booking. It is also vital to consider that accommodation and gorilla permit availability is not guaranteed until Contour Safaris confirms. We will make reservations for lodging, permits, and other activities as soon as the payment has been received on our account. The 60% balance payment is to be settled before the start of the tour. We accept payments by visa credit cards and bank transfers in Uganda shillings, US dollars, or Euros. NB: All bank charges are at the expense of the client.

IS UGANDA A SAFE COUNTRY FOR VISITORS?

Uganda is a very safe country to travel to or visit. The people of Uganda are very hospitable and welcoming wherever you go, and their generous nature is legendary. If you are uncomfortable about the safety of travel to Uganda, contact Contour Safaris for more information. Otherwise, your safety is our priority, and we always guarantee our esteemed clients the best travel advice regarding Uganda and other East African countries.

WHICH TYPE OF VEHICLES DO CONTOUR SAFARIS USE FOR TOURS (SAFARIS)?

Contour Safaris has 4×4 wheeled cars, Toyota Land cruisers, and safari vans, with most of our vehicles having pop-up rooftops for game viewing. Our 4WD safari vans can take a maximum of 8 people. We always try to limit the number of people to 6 in a 4WD safari van so that everyone can have a window seat to enjoy the best view while traveling.

HOW DO THE SAFARI ACCOMMODATIONS LOOK LIKE? 

Uganda safari accommodations are categorized into luxury, mid-range, and budget. 3-star and 5-star accommodation offer comfortable rooms and furnished safari tents equipped with private bathrooms, flush toilets, and hot and cold water. Mosquito nets, warmers, extra beddings, and other items requested by the clients are provided where necessary. Budget accommodation is always straightforward with basic rooms or tents with twin or double beds and mosquito nets where necessary. Washroom facilities are usually on a sharing basis. 

WILL I GET SICK WHILE ON MY TOUR IN UGANDA?

It is always advisable to take all recommended preventive measures, and if you take any regular medication, please bring it with you for safety reasons. It is advisable to take malaria medication as directed, before your visit, during your stay, and even after your holiday in Uganda if possible. Otherwise, considering these measures, you will probably not get sick while on holiday in Uganda.

HOW MANY PEOPLE ARE ON YOUR GROUP TOUR (SAFARI)?

Contour Safaris offers tailor-made safaris for any number of participants. We have no minimum number for a group tour. We pride ourselves on managing large groups and believe we have the capacity.
NOTE: The larger the group, the more attractive the price.

IS IT POSSIBLE FOR ME TO BOOK WITH CONTOUR SAFARIS WHEN I AM TRAVELLING ALONE? 

To minimize costs, we advise you to travel as a group or join any scheduled group tours, although a single traveler is very much welcome to book a safari. If you would like to stay in a single room, please inform us well in advance so that we meet your request. Please note that single rooms are not standard, and it is more likely that you will be offered single occupancy in a double room, but a single room supplement will be applied.

IS KAMPALA A SAFE CITY FOR TRAVELLERS (TOURISTS)?

Kampala is one of the safest cities in East Africa. Still, like anywhere else, thieves may take it as an advantage to steal valuable unattended items such as phones and laptops, among others. Our experienced drivers will give you all the information concerning your safety while on your tour, and please feel free to ask questions.

WHAT IS EXCLUDED IN THE COST OF A UGANDA OR EAST AFRICA TOUR (TRIP)?

  • International transactions payment costs.
  • Gorilla/chimp trekking permit.
  • International flights.
  • Travel insurance. 
  • Meals, snacks, and drinks not included in the itinerary.
  • Tips for guides or park rangers.
  • Tourist visa at the airport.
NB: The Company will indicate the extra charge for optional activities in your itinerary.

DO I NEED A VISA TO VISIT UGANDA?

Yes, you can acquire a Ugandan Visa upon arrival at Entebbe International Airport or via a prior online application. If you plan to visit several East African countries, we advise you to apply for the East African tourist visa (100$) instead of a single entry visa. The East Africa visa is valid for 90 days. For more information, contact Contour Safaris.

WHAT IS INCLUDED IN THE COST OF MY UGANDA OR EAST AFRICAN SAFARI?

  • Lodging fees.
  • Activity fees. 
  • Meals on BB, half-board, or full-board basis.
  • While on tour with Contour Safaris, two liters of bottled mineral water per person daily.
  • Activities as mentioned in the itinerary.
  • National park entrance fees
  • Transportation in a 4WD Land cruiser or safari van

DO I NEED TO CARRY OUT VACCINATIONS FOR MY UGANDA SAFARI (TOUR)?

Several vaccinations are recommended and required before entering Uganda. A yellow fever certificate is mandatory before entry to Uganda as proof of immunization against yellow fever. For the latest Uganda travel health advice, please inform yourself through the Uganda ministry of health website, or contact us.